Ticket Refunds and Exchanges

Tickets are valid only for the film, theatre, showtime and date specified. Refunds and exchanges are available in person at the theatre for which the ticket was purchased before the showtime and date on that ticket. Purchases made through Fandango can additionally be refunded and exchanged through that website before the showtime and date on the ticket. Refunds and exchanges will not be provided after the showtime and date specified on the ticket. Please note that service and convenience fees for online and Marcus Theatres App orders are non-refundable.